Fact Sheets

This Factsheet will assist you to apply for this government initiative called Fundo Ambiental (Environmental fund), which is intended to provide financial assistance for the zero-emission vehicles, included in the Green Mobility – Passengers and Green Mobility –Merchants.

The Livro de Reclamações (Complaints Book) in Portugal, through which consumers can make a complaint or express their opinion in relation to a particular service or company, is available electronically and they can also be submitted in person by requesting the complaint book at the store/office.

In this Fact Sheet you will find the necessary information to make your appointments in several public services, or private portals, and sign digital documents, with a single login.

Members might have seen the storage lockers from CTT located in several places. They are lockers where you can safely receive packages if your post-box it is not big enough or if your address is difficult to find for example. Currently, the best-known option belongs to CTT and is called Cacifo CTT Locky or Cacifos24H. Customers can receive purchases from any online store, which means that regardless of whether the store you use has this shipping method or not, you can receive your order in the ‘Locky’ of your choice.  It is important to clarify that membership is free until the 31st of December 2022 (normally has a cost of 1,50€), as payment is made with each order.

Hunting (Caça) in Portugal is allowed between August and February in areas designated for the purpose. These areas, or ‘Zones’, are identified by use of markers which clearly describe the kind of hunting area and also mark ‘No Hunting’ zones. Hunters (Caçadors) MUST be licenced (Carta de Caçador) and must follow the law about when and where they are allowed to hunt. Generally hunting is allowed on Sunday’s and Thursdays only.

“Caderneta Predial” is the registration document from Finanças relative to your property. You may now obtain a copy of it online but in order to do this, you will need to request a password (pedir senha) on the same site. Only after you have this password you will be able to enter your private file and follow the steps.

Encountering an emergency situation is stressful and frightening, made more so when having to deal with people over the phone and in a language that we are not confident in. This Fact Sheet aims to give help in those times, by allowing you to prepare what you will say and learn some basic terms before you have to use them in an emergency.

In this Fact Sheet we show how to set up a Direct Debit (DD) payment on the Finanças website.

In this Fact Sheet we explain how to record your complaint/question in the Finanças website.

In this Fact Sheet you will find the necessary information to calculate your ISV – car import tax (Imposto Sobre Veículos).