Depending on the provider, you may need to attach specific documents, so it’s a good idea to clarify the requirements in advance. If you’re submitting the termination request on behalf of a friend or family member, you’ll need to include signed power of attorney confirming that you are acting with their consent. The letter should always be sent by registered mail with return receipt (correio registado com aviso de receção). It’s also advisable to request written confirmation from the operator within five business days of both the termination date and the service deactivation date.
Assunto: Rescisão de Contrato de Serviços Referência: N.º de Cliente _ _ _ _ _ _ _ _ _ _ _ _ _/ N.º de serviço _ _ _ _ _ _ _ _ _ _ _ _ _ _
Exmos. Senhores, Venho por este meio informar que pretendo rescindir o contrato do serviço _ _ _ _ _ _ _ _ _ _ _ _ _ _ que mantenho com a vossa empresa, com efeitos a partir de _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Como principal motivo para esta decisão indico _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Desde já agradeço a confirmação, por escrito e no prazo máximo de 5 dias úteis, da presente rescisão, bem como da data de desativação do serviço.
Com os meus melhores cumprimentos,
(En translation)
Sender / Recipient
Subject: Service Contract Termination Reference: Customer No. _ _ _ _ / Service No. _ _ _ _ (information found on invoices)
Dear Sir or Madam,
I hereby inform you that I wish to terminate the contract for the service _ _ _ _ (description of the service or package to be cancelled) that I currently hold with your company, effective from _ _ _ _ (preferably with 15 days’ notice).
As the main reason for this decision, I indicate _ _ _ _ (providing a reason is optional).
I kindly request written confirmation of this termination, within a maximum of five business days, including the effective date of service deactivation.
Yours faithfully,
(handwritten signature)
Disclaimer
afpop considers in good faith that all the information provided is true and accurate after having endeavoured to so confirm to the best of its ability. However, afpop is not qualified to render any technical advice, recommendation or information, nor is it under any legal duty to do so. Therefore, afpop declines any responsibility for possible damages arising directly or indirectly to members or non-members from alleged incorrect or misleading advice, recommendation or information and strongly advises all members to seek always the services of qualified practitioners and/or professionals for any technical matters, such practitioners and/or professionals being exclusively responsible for possible damages arising from their activity, including their technical opinions that may be inserted in our publications.