afpop considers in good faith that all the information provided is true and accurate after having endeavoured to so confirm to the best of its ability. However, afpop is not qualified to render any technical advice, recommendation or information, nor is it under any legal duty to do so. Therefore, afpop declines any responsibility for possible damages arising directly or indirectly to members or non-members from alleged incorrect or misleading advice, recommendation or information and strongly advises all members to seek always the services of qualified practitioners and/or professionals for any technical matters, such practitioners and/or professionals being exclusively responsible for possible damages arising from their activity, including their technical opinions that may be inserted in our publications.
The Livro de Reclamações (Complaints Book) in Portugal, through which consumers can make a complaint or express their opinion in relation to a particular service or company, is available electronically and they can also be submitted in person by requesting the complaint book at the store/office.